Messaging Privacy Policy

SMS Messaging Terms & Privacy

By providing your mobile number to Wholistic Physical Therapy Clinic PLLC, you consent to receive text messages from us regarding appointments, services, wellness tips, updates, and other relevant clinic communications.

By opting in, you acknowledge the following:

Consent to Communicate: You agree to receive SMS messages from Wholistic Physical Therapy Clinic related to your care or clinic updates. Consent is not a condition of purchase or service.
Privacy Protection: We respect your privacy. Your phone number and personal information will never be sold or shared with third parties for marketing purposes.
Message Frequency: Message frequency may vary depending on your appointment schedule or clinic updates. You may receive recurring messages based on your engagement with our services.
Opt-Out Instructions:
You may opt out of future SMS communications at any time by replying STOP. You will receive a confirmation message and no further messages will be sent.
Help Instructions:
For help or more information, reply HELP or contact our clinic directly at (517) 258-1356.
Carrier Disclaimers:
Message and data rates may apply based on your mobile plan. Carriers are not liable for delayed or undelivered messages.

WPTCPrivacy Policy

Privacy Policy
Effective Date: 1/1/2021

Wholistic Physical Therapy Clinic PLLC
4197 East Grand River Avenue
Howell, Michigan 48843
Phone: (517) 258-1356
Fax: (517) 507-3324
Email: kiraharris@wholisticphysicaltherapyclinic.com
Website: www.wholisticphysicaltherapyclinic.com

At Wholistic Physical Therapy Clinic, we are committed to protecting your privacy. This notice describes how we may use and disclose your protected health information (PHI) and your rights under the Health Insurance Portability and Accountability Act (HIPAA).

Your Rights

You have the right to:

Access your medical record and request a copy.
Request corrections to your health record.
Request limits on how we use or share your information.
Get a list of those with whom we’ve shared your information.
Choose how we contact you about medical matters.
File a complaint without fear of retaliation if you believe your privacy rights have been violated.

Our Responsibilities

We are legally required to:

Protect the privacy and security of your PHI.
Provide this privacy notice to explain our legal duties and privacy practices.
Notify you promptly if a breach compromises your information.
Follow the terms of this notice.

Permitted Uses and Disclosures

We may use or share your information without your written authorization for:

Treatment – To provide and coordinate your care with physicians, therapists, and other healthcare providers.
Payment – To bill and receive payment from you, insurance providers, or third parties.
Healthcare Operations – For administrative and operational support, quality assurance, training, and internal audits.

We may also disclose your PHI when required by law, such as in cases of public health, abuse or neglect reporting, health oversight, or legal proceedings.

Authorization Required

We will not use or share your information for marketing, sales, or other purposes not listed above without your written authorization. You may revoke your authorization at any time in writing.

Protecting Your Information

We maintain strict safeguards to protect your health information, including secure electronic systems, confidentiality agreements, and staff training.

Complaints or Questions

To ask questions or file a complaint about this policy or our privacy practices, contact:

Privacy Officer
Wholistic Physical Therapy Clinic PLLC
4197 East Grand River Avenue
Howell, MI 48843
Phone: (517) 258-1356
Email: kiraharris@wholisticphysicaltherapyclinic.com

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights at www.hhs.gov/ocr/privacy/hipaa/complaints/.

We will not retaliate against you for filing a complaint.

Clinical Care That Heals From the Inside Out